GUIDE
How much is the DEWA security deposit and activation fee?
DEWA move-in costs
| Item | Apartment | Villa |
|---|---|---|
| Security deposit (refundable) | AED 2,000 | AED 4,000 |
| Activation, small meters | AED 125 | AED 125 |
| Activation, large meters | AED 300 | AED 300 |
| Registration fee | AED 10 | AED 10 |
| Knowledge fee | AED 10 | AED 10 |
| Innovation fee | AED 10 | AED 10 |
Most apartments use small meters, so expect about AED 2,155 in total. UAE nationals with Thukher or Sanad cards get 50% off activation charges.
How to pay
- The link in DEWA's move-in SMS or welcome email.
- The DEWA Smart App or website (Move-in service, using your Ejari or premise number).
- Any DEWA payment channel.
Supply is connected within 15 working hours of payment.
Getting your deposit back
When you move out, request deactivation and pay your final bill. Once everything is settled, apply for the refund online (bank transfer or other payout options). If you're moving to another Dubai home, use Move-to instead and the deposit moves with you.
Common questions
Is the DEWA deposit refundable?
Yes, once you move out and your final bill is paid.
Does the landlord pay the DEWA deposit?
No, the tenant pays it, as the account is in the tenant's name. Owners pay their own deposit if they live in the property.