GUIDE
Move-in inspection in Dubai: check everything before you accept the keys
Guides in this topic
Can we inspect together before I take the keys?
Yes, and you should. Ask for a joint inspection at handover with the landlord, agent or property manager, before signing anything. Allow at least an hour. Go in daylight if you can.
Is there a written handover or condition report?
Ask for one. Many agents and managers use a move-in condition report; if they don't, make your own list and send it by email or WhatsApp. Both sides should keep a copy. Don't sign a report saying everything is fine if it isn't.
How to document it properly: photos and damage records.
The room-by-room checklist
Cleaning and paint
- Clean throughout, including inside cupboards, the oven and the fridge
- Fresh paint where it was promised, with no stains or patches
- Any agreed repairs actually finished
Power and cooling
- Every light, socket and switch
- AC in every room: let it run 15 to 30 minutes and feel for cold air
- Appliances: oven, hob, fridge, washing machine, dishwasher
Water
- Every tap (hot and cold), shower and toilet flush
- Drains empty quickly, with no smells
- The water heater heats up
- Under sinks and around toilets: dry, no stains
Damp and pests
- Leaks, damp patches, bubbling paint or ceiling stains
- Mould in bathrooms, wardrobes and behind furniture
- Signs of pests: droppings, insects, gnaw marks
Doors, windows and safety
- Every door, window and balcony door opens, closes and locks
- Smoke detectors and any heat or gas detectors work
- Fire blanket or extinguisher, if provided
If utilities aren't on yet, write "not tested" against those items and book a re-check.
Furnished apartment?
Ask for a furniture and appliance inventory and check each item against it, noting condition. Anything missing or damaged goes on the report with a photo, plus a written agreement on when it'll be replaced and who pays.
Can I refuse or postpone the handover?
If there are serious problems (major leaks, unsafe electrics, no working bathroom), you can ask to postpone. Dubai's rental law requires the landlord to hand over the property in a usable condition. But refusing the keys doesn't automatically pause your rent or cancel the contract. Put the problems in writing, agree a repair date and re-inspection, and record any change to the start date or rent. If you can't agree, get advice from the Rental Dispute Center before withholding payment.
Small cosmetic issues are usually just listed with a repair deadline.
Who pays for extra cleaning or repairs?
Repairs that affect your use of the home are normally the landlord's, unless your contract says otherwise. If promised cleaning wasn't done properly, ask the landlord to arrange or refund it. A deep clean you'd simply like is on you. Get written approval before booking anything you expect to be repaid for, and never deduct costs from rent without agreement.
Problems that show up once utilities are on
Some issues only appear once the power, water and AC are running. Report them as soon as you find them, with photos or video and the date. How to report defects after handover.
Common questions
How long should a move-in inspection take?
Allow at least an hour for an apartment, longer for a villa or a furnished home.
What if the landlord won't do a joint inspection?
Do it yourself on handover day, with dated photos and videos, and send the list to the landlord in writing straight away.
Does the inspection protect my security deposit?
Yes. A dated record of existing damage is your best evidence against deductions when you move out.