My landlord isn't responding. What should I do?

1. Write it down: what the issue is, documents or photos, and the reply you need by a set date.
2. Use every channel: email and WhatsApp, plus your agent or property manager, who may be able to reach the landlord.
3. Follow up in writing if the deadline passes.
4. Escalate to the Rental Dispute Center if it affects your rights under the tenancy.

If your access is blocked or essential services are deliberately cut, act quickly and keep evidence. The Dubai Land Department advises tenants whose landlord cuts off services to report it to the police, and you can also seek relief through the Rental Dispute Center.

See landlord not doing repairs for the repair escalation steps and urgent fixes.

Your contract, Ejari, receipts, photos and every message with dates. They're your evidence if you need to escalate.