Which internet providers are available in my building?

1. Ask building management which providers currently serve residents.
2. Check with each provider (website, app or call) using your building name, area and apartment number.
3. Ask the key question: "Is this a fixed fibre connection to my apartment, or 5G wireless home internet?"
4. Get the earliest installation date before you pay.

If both can connect your apartment, yes. But one provider advertising in your area doesn't mean it can connect your unit. Many buildings only have fibre from one of them. The other may still offer 5G wireless, which depends on indoor signal.

Look for a fibre outlet or an ONT (a small box with a fibre cable), often behind the TV wall or in a telecoms cabinet. Finding one is a good sign, but it doesn't mean a subscription is active, and the provider still has to confirm your unit can be connected.

It probably belongs to the previous tenant's account. Don't assume it's yours to use, or that their subscription transfers to you. Ask the provider whether the old service needs closing first.

• Monthly price after any promotion ends
• Contract length (often 12 or 24 months)
• Installation or setup fees
• Cancellation and relocation terms