GUIDE
du vs e& (Etisalat): which home internet is better?
Start with availability
Many buildings have fibre from only one provider. If only one can connect your apartment by fibre, that usually decides it. The other may still offer 5G wireless home internet.
How to compare fairly
| Check | Why it matters |
|---|---|
| Fibre to your apartment? | Fibre is more stable than wireless for work and streaming |
| Price after the promotion | Introductory prices often rise later |
| Contract length | Often 12 or 24 months. Check exit fees |
| Setup or installation fee | Sometimes waived on promotions |
| TV and mobile bundles | A bundle can be cheaper if you'd use it |
| Cost to move later | du charges AED 100 to relocate; e& charges AED 150 + VAT for Home Move |
Names you'll see
- du: Home plans (fibre and 5G home wireless), with TV options.
- e&: formerly Etisalat. Home plans are called eLife, with TV options.
Questions to ask both
- Can you connect my apartment by fibre, and when?
- What will I pay per month after the promotion ends?
- How long is the contract, and what does it cost to leave early?
- What does it cost to move the plan if I change homes?
Want help choosing?
setl can check your building and help you book the right connection. Just send us your building, apartment and move-in date.
Common questions
Is du cheaper than e&?
It depends on the plan and the current promotions, and prices change often. Compare the price after promotions for your building.
Can I switch from du to e& later?
Yes, if the other provider serves your apartment. Check your contract's early exit fee first.