GUIDE
Do I need a move-in permit in Dubai, and how do I get one?
Who issues it?
| Where you live | Who to ask |
|---|---|
| Apartment tower | Building or facilities management |
| Gated or master community | The community management office |
| Managed by a property company | Your property manager, who may apply or approve first |
Which app or portal?
It depends on who manages the property:
- Emaar communities: Emaar's move-in permit service or the Emaar One app.
- Other master developers: their own community app or management office.
- Other buildings: a resident portal, a building app, email or the management office.
Not sure? Ask your landlord or agent for the management company's name and the correct application link.
How to apply
- Contact management and ask for their process and checklist.
- Prepare your documents: Ejari, tenancy contract, Emirates ID, moving date and mover details. Full list.
- Submit through their portal, app, email or office.
- Pay any fee or refundable deposit. Deposits explained.
- Get written approval and your lift and time slot. Moving hours.
Why buildings need it
Permits let management control access, schedule the service lift and protect shared areas like lifts, corridors and lobbies from damage.
Common questions
Can my landlord apply for the permit for me?
Sometimes. Some property managers start the application, and others want the tenant to apply. Ask.
What happens if I move without a permit?
Security can stop your movers at the door, and your movers may charge for waiting or coming back.