GUIDE
How do I book the service lift?
Management may request your apartment number, moving date, preferred time, moving company’s details and approved move-in permit. Confirm whether a refundable deposit is required and how to reclaim it after the move.
Check the booking duration, lift dimensions, weight limit and loading route. Share these details with your movers so they can assess large furniture and allow enough time for unloading. Ask whether protective coverings are required, who provides them and what happens if the move runs beyond your slot.
Obtain written confirmation and share it with your movers. A move-in permit does not necessarily include a lift reservation, so check that both are approved. If your moving date changes, update the booking promptly.