Build my checklist
← Back to the Move-in inspection & handover guide

GUIDE

How long do I have to report defects after moving in?

By JJay Ellis ·Checked against official sources· Updated October 2026Follow @getsetl.ae

Report it quickly, in writing

  1. Document it: photos or video, showing the date.
  2. Message your landlord or agent by email or WhatsApp: what it is, where, and when you found it.
  3. Ask for written acknowledgement and a repair date.
  4. Tell building management too if it involves shared systems (cooling supply, a leak from upstairs, lifts).
  5. Keep a log of messages, visits and replies.

Why speed matters

The sooner you report it, the clearer it is that the problem existed at handover and wasn't caused by you. That matters when your deposit is assessed at move-out.

Urgent problems: act first

Major water leaks, electrical hazards or a gas smell can't wait for paperwork. Call building maintenance, DEWA or the gas supplier's emergency line (or 997 for danger), then tell your landlord. See what to do if you smell gas.

Who pays for the repair?

Under Dubai's rental law, maintenance and repairs that affect your use of the home are normally the landlord's responsibility, unless your contract says otherwise. Check your contract for minor-maintenance clauses, but a defect that was there at handover shouldn't be on you.

If the landlord doesn't respond

Follow up in writing and keep a record. If it's still unresolved, the Rental Dispute Center handles landlord–tenant disputes. Don't stop paying rent or deduct repair costs yourself without agreement or legal advice.

Common questions

Is there a legal deadline to report defects in Dubai?

No fixed deadline, but report immediately. Check your contract and handover report for any specific timing.

Will the landlord confirm my defect list in writing?

Not automatically, so ask for it. If they don't reply, your dated message still shows when you reported it.

Sources

More Move-in inspection & handover guides

Related guides

Setl is Dubai's free move-in assistant: one checklist for Ejari, DEWA, AC, gas, internet and permits, in the right order for your building.