What should I inspect when collecting the keys?

Check walls, ceilings, floors, windows, doors and locks for damage, leaks, damp or signs of pests. Open cupboards and inspect bathrooms and kitchen fittings. Where utilities are active, test taps, drainage, hot water, AC, lights and included appliances. Record anything that cannot be tested and arrange a follow-up inspection rather than marking it as satisfactory.

Take dated photographs and videos before moving your belongings in. Capture existing damage, appliance condition and any unfinished work, then send a written defect list to the landlord or property manager. Ask for acknowledgement and agreed repair dates. Record accessible electricity and water meter readings where possible.

Count and test all apartment keys, access cards, parking remotes and any mailbox or storage keys. Confirm your allocated parking bay and check that building entry works. For a furnished home, match the contents against the inventory and note missing or damaged items.

Ask where the water shut-off valve and electrical breaker panel are, and obtain maintenance and emergency contact details. Keep a copy of the handover report showing outstanding issues, along with confirmation of anything still to be supplied.