GUIDE
Which gas supplier serves my building?
How to find out
- Ask building management for your exact unit: the supplier, the official contact details and the registration link.
- Check your paperwork: the building's move-in pack, welcome email, or an old gas bill from the landlord.
- Look at the gas meter if your apartment has one. The sticker often shows the supplier's name and a system or meter number.
First, check you have gas
| What you see | What it means |
|---|---|
| Gas hob with a pipe and valve behind it | Central piped gas, so you need an account |
| No gas point, induction or electric hob | Electric only, no gas account needed |
| Cylinder cupboard | Cylinder gas, if the building allows it |
Common suppliers
Lootah BCGas and SERGAS serve many Dubai buildings, but your building chooses, so confirm before you register.
Before you pay
Register only through the supplier's official website, app or customer service. Make sure the building and apartment details match yours.
Common questions
Is the gas supplier linked to DEWA?
No. Gas is a separate company and a separate account.
Can I choose my own gas supplier?
Not for piped gas. The building's supplier is fixed.
Sources
More Gas guides
Related guides
Next step
Home internet in Dubai: getting connected in your new home