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GUIDE

How do I open a gas account in Dubai?

By JJay Ellis ·Checked against official sources· Updated October 2026Follow @getsetl.ae

Step by step

  1. Confirm the supplier with building management. How to check.
  2. Apply online as a new connection or tenant registration. Lootah BCGas uses its app or online gas application form; SERGAS has an online subscription form.
  3. Upload your documents (below).
  4. Pay the deposit and activation fee through the supplier's official channel. Keep the receipt.
  5. Book the technician. They connect your cooker, test for leaks and confirm it's safe.
  6. Only use the cooker once the technician confirms it's on and safe.

Documents you'll need

  • Emirates ID
  • Tenancy contract (signed, at least the main page)
  • Ejari certificate, passport and visa: keep them handy, as some suppliers ask
  • Your building name, apartment number, mobile and email
  • Any meter or system number from the gas meter sticker

Company tenancies or someone applying for you may need extra documents. Follow the supplier's checklist.

Deposits and fees

There's no single price across Dubai. Expect:

  • A refundable deposit, returned when you close the account and settle your bill.
  • A one-time activation or connection fee.
  • Possibly parts and fitting charges for your cooker connection.
  • VAT on fees.

Ask for an itemised quote, and check for a monthly standing charge that applies even with no use.

How long it takes

  • Existing buildings: usually 1 to 2 business days from your request (Lootah BCGas).
  • New buildings: only after the building's gas system passes inspection and handover, which can take longer.

Apply as soon as your Ejari is done, and book the technician before moving day.

Common questions

Do I need Ejari for a gas connection?

Most suppliers ask for your tenancy contract, and some for Ejari too. Have both ready.

Is the gas deposit refundable?

Yes, when you close the account and pay your final bill.

Can I connect the cooker myself?

No. The supplier's technician must connect it and run safety checks.

Sources

More Gas guides

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