GUIDE
What does "chiller-free" mean in Dubai?
What chiller-free usually includes
- The cost of chilled water that cools your apartment.
- Normally both the fixed capacity charge and the consumption charge, though you should confirm both.
- No cooling account or deposit in your name.
What it doesn't include
- Your DEWA bill. Electricity and water are still yours, including power for the AC fans and controls.
- AC servicing and repairs. Who pays for filters, servicing and parts is a separate question.
- Unlimited use, sometimes. Some landlords set a usage cap. Ask.
Chiller-free vs AC on DEWA
Some listings say "no chiller" or "chiller-free" when the AC simply runs on your DEWA meter (split units). There's no cooling bill, but your AC use shows up on your electricity bill, which can be high in summer.
Questions to ask before signing
- Is this unit chiller-free, and does that cover capacity and consumption charges?
- Do I need to open any cooling account or pay a deposit?
- Is there a usage limit?
- Who pays for AC servicing, filter cleaning and repairs?
Ask for the answers in your tenancy contract or an addendum, not just the listing.
Common questions
Is chiller-free the same as free AC?
Not quite. The landlord pays the cooling provider, but you still pay DEWA, and servicing may be on you.
How do I know if an apartment is chiller-free?
Check the listing and, more importantly, your tenancy contract or addendum. If it isn't written down, ask the landlord to confirm in writing.
Is chiller-free better?
It makes monthly costs simpler and avoids a deposit. Compare the total rent with similar chiller-paid units, as the cost is usually built into the rent.