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What should I check before shipping items to the UAE?

By JJay Ellis ·Checked against official sources· Updated October 2026Follow @getsetl.ae

Prepare an accurate, itemised packing list and identify anything that may be prohibited or require approval. Medicines, plants, food and certain equipment can have separate requirements, so do not assume that packing them with household belongings removes those restrictions. www.dubaicustoms.gov.ae

Confirm whether your shipment qualifies for customs-duty exemption. Eligible used household belongings brought by people arriving for their first UAE residence may qualify, subject to conditions; new items are not covered by that exemption. Ask which passport, residency and shipping documents must be available when the goods arrive, especially if your residence application is still pending. www.dubaicustoms.gov.ae

Get a written quotation showing packing, freight, destination handling, clearance, delivery and any applicable taxes or duties. Check storage charges, free storage periods and responsibility for costs caused by delays. Review insurance limits, exclusions, excess and claims deadlines, and photograph valuable items before packing.

Check that furniture fits your new rooms, doorways and service lift, and that appliances suit the property’s electrical supply and connections. Confirm what the home already includes before paying to ship duplicates.

Time arrival around confirmed clearance arrangements and your home’s readiness. Keep essential documents, valuables and enough everyday belongings with you to manage a delay.

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