What should a moving quotation include?

Confirm whether packing materials, packing, loading, transport, unloading, unpacking, furniture dismantling and reassembly are included. Ask about fragile-item packing, appliance disconnection and reconnection, wall-mounted items and packing-waste removal. These services should be explicitly included or excluded.

Ask what could increase the quoted price. Possible extras include additional items, stairs, long carrying distances, oversized furniture, waiting time, storage or a second trip. Give the mover your building’s truck restrictions, approved moving hours and service-lift details so the quote reflects the actual access conditions.

The quotation should explain damage liability, any insurance cover, exclusions and the claims process. It should also state the deposit, balance payment date, cancellation and rescheduling terms, quote validity and how additional work must be approved.

Before accepting, check that any promises made during the survey or phone call appear in the written quotation.