GUIDE
How can I verify a real estate agent?
In the Dubai REST app, open Services and look for “E-card Verification” or “Validate E-Card.” Select “Broker Card,” enter the card number and compare the returned name, photograph, brokerage and validity details with the person handling your rental. You can find the official service information on Dubai Land Department’s website.
Confirm that the agent represents the brokerage shown in the record. If anything differs, contact the company using independently verified contact details. The brokerage’s licence and the individual agent’s broker card are separate checks; someone else’s card does not verify the person you are dealing with.
A valid broker card does not, by itself, confirm authority to rent out a particular apartment or collect your money. Also verify the property advertisement’s Madmoun QR code, ownership documents and any representative’s authority. Before paying, obtain written payment instructions, check the recipient’s identity and request an official receipt.