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How do I check which utilities a building uses?

By JJay Ellis ·Checked against official sources· Updated October 2026Follow @getsetl.ae

For cooling, ask whether the apartment uses district cooling, a building-managed central system or individual AC units. Confirm who issues the bill, whether you need a separate account and which charges you must pay. “Central AC” describes the system; it does not tell you whether cooling is included in your rent.

For gas, confirm whether the apartment has a central gas connection or uses an electric cooker. Check the approved supplier and cooker requirements before buying appliances. For internet, check availability using the exact building and apartment details, and confirm installation access with management.

Ask for a recent bill with personal information removed, an official registration guide or the building’s tenant handbook to help verify the details. Before applying, make sure you have the correct apartment, meter or premise reference and ask how any previous occupant’s account closure could affect activation.

Get the provider names, registration requirements, deposits and activation times together before scheduling your move.

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Setl is Dubai's free move-in assistant: one checklist for Ejari, DEWA, AC, gas, internet and permits, in the right order for your building.